Frequently Asked Questions

How long does an order take to process?

  • It takes 24-48 Hours to complete an order.

Do you charge a set-up fee?

  • No, there are no set-up fee or any other hidden fee for all our orders.

Can I combine my printing order?

  • Unfortunately we do not combine printing orders.

What if I want to cancel my retouch order?

  • If the order hasn't been retouched yet, you can receive a full refund. If you have received an email proof, there are no refunds. There are no refunds for approved orders.

What if I want to cancel my print order?

  • If the order hasn't been printed yet, but you have received an email proof there is a $20 cancelation fee. There are no refunds for approved orders.